- Help Center
- Resolving Issues
- Transactions & Payments
My transaction failed. What can I do now?
If your transaction didn't go through correctly, we recommend switching devices and/or browsers, and attempting your transaction a second time.
If this doesn't solve the issue, kindly send an email to support@gathr.com describing the issue. Please be sure to include the following details:
- Email address you used during your purchase attempt.
- Device & browser used.
- Screenshots, screen recordings, and forwarded emails received from Gathr.com as a result of the failed transaction.