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- Theatrical On Demand
Describe Gathr’s communication with attendees/viewers once my virtual cinema event is live.
At the time of purchase/reservation, Gathr emails attendees a transaction receipt and a separate purchase confirmation with instructions on how to join the event. The purchase confirmation email contains an Add to Calendar option. Gathr also emails attendees a reminder on the day of the event with instructions about how to join the event.
In all of our communications with attendees there is an option to contact customer support. We also have a Live Chat button on our web site that appears on the event details page, the Access Event page, and the Event Page, itself.