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      Fees and Settlement Process

      This article explains how Gathr handles fees, settlements, and payouts across all Event types — including how often payments are issued, which methods are supported, and how to ensure timely delivery.

      1. Fees
      2. Rentals
      3. Event Settlement & Related Bookings
      4. Charity Payouts

       

      1. Fees

      At Gathr, fees vary by role (Host, Talent, Venue, Film Owner) and transaction type (ticketing, bookings, VOD, rentals).

      See a full breakdown of the fees

      2. Rentals

      • Settlement Frequency: Rentals are automatically settled weekly, on Monday mornings.

      • Payment Methods:

        • Venmo & PayPal: Payments are automatically issued once settlement is processed.

        • Bill.com: Requires manual bill entry before payment can be scheduled.

          • Payments are typically scheduled later the same day (Monday) or occasionally by Wednesday, depending on cash flow.

      • Timing Summary: Payments are generally issued within a few days of settlement.

      3. Event Settlement & Related Bookings

      • Frequency: Event settlements are typically processed daily, provided all required details are available.

      • Exceptions: Settlement may be delayed if there are pending clarifications or missing documents — for example:

        • Off-platform payments between Hosts, Venues, Film Owners, and others could slow down the settlement process.

        • Booking fee changes made by theatres can delay settlement.

      • Pending Items: If an Event requires follow-up, settlement is paused until issues are resolved.

      Payment Methods

      • PayPal & Venmo: Sent automatically upon settlement.

      • Bill.com: Requires manual bill entry; payments are generally scheduled within a few days.

      Note:

      Settlement timing may occasionally be affected by venue invoicing delays or refund/dispute processing:

      • Venue Invoicing Delays: While some theaters invoice in advance, others may not send invoices until a week or more after a screening.

        • This can result in temporary settlement delays until all invoices have been received and verified.

      • Refunds & Disputes: Occasionally, screenings that experience timing or playback issues may generate refund or dispute requests after the Event has ended.

        • Settlements for impacted events will be temporarily delayed until all invoices and refund transactions are completed.

      4. Charity Payouts

      • If a charity email contact is available, we first email an invitation to set up a Bill.com account to receive ACH payments.

      • Why this matters: Mailed checks often result in returns or processing fees if undeliverable.

      • Recommendation: Whenever possible, please encourage charities you support on Gathr to set up a digital payment method via:

        • PayPal

        • Venmo

        • Bill.com (PMTID)
          Instead of requesting or sending a physical check.